Zuii Gonzalez
Lawrence
Summary
Dynamic professional with a diverse background in delivery services and education. Proven ability to enhance operational efficiency through strong customer service and effective time management. Bilingual representative skilled in communication and problem-solving, delivering tailored solutions in fast-paced environments. Committed to supporting team success and achieving organizational goals.
Overview
5
5
years of professional experience
Work History
Uber
Independent Contractor / Delivery Driver (Uber)
N/A (App-based platform)
01.2021 - Current
- Delivered packages efficiently across assigned routes, ensuring timely arrivals at destinations.
- Transported items safely to prevent damage or loss during delivery.
- Maintained vehicle cleanliness and functionality for optimal operational safety.
- Communicated effectively with customers regarding delivery status and resolved inquiries professionally.
- Managed delivery schedules to adhere to speed limits and traffic regulations.
- Followed safety protocols during loading and unloading procedures to enhance operational security.
- Coordinated with restaurants to confirm order details and accommodate special requests.
- Utilized GPS systems and map programs for effective route navigation.
Temp- ABA Therapist
Linx Autism Services
Andover
08.2024 - 10.2024
- Delivered individualized treatment plans for children diagnosed with autism spectrum disorders using applied behavior analysis principles.
- Implemented behavior intervention strategies to enhance client communication skills.
- Engaged clients through play-based activities to improve learning experiences.
- Created visual supports, including schedules and choice boards, for clients needing additional assistance.
- Assisted clients in developing essential social skills such as turn-taking and conversation maintenance.
- Collaborated with families to provide training in effective behavioral techniques.
- Participated in interdisciplinary team meetings to align on client goals and strategies.
Substitute teacher/ Front Desk Assistant/Float Teacher
Primrose schools of danvers
Danvers
10.2021 - 12.2022
- Implemented lesson plans to engage students in diverse learning activities.
- Managed classroom behavior to foster positive learning environment.
- Supervised lunch and recess, ensuring student safety and well-being.
- Collaborated with teachers to align curriculum with student needs.
- Communicated with parents about student progress and classroom activities.
- Encouraged positive behavior through effective communication techniques.
- Monitored student progress and maintained accurate attendance records.
- Enforced classroom routines to ensure consistent operation.
Cashier/Bilingual Customer Service Representative
Walmart
Salem
12.2021 - 05.2022
- Processed customer transactions efficiently, maintaining high accuracy at point of sale.
- Provided exceptional customer service through active listening and engagement skills.
- Managed cash register operations, handling various payment methods with precision.
- Collaborated with team members to ensure seamless store operations during peak hours.
- Monitored inventory levels at checkout to prevent stock shortages and enhance efficiency.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Assisted customers with product inquiries, facilitating effective store navigation.
- Stocked shelves and supported other departments as needed to ensure operational continuity.
Education
Associate of Applied Science - Dental Hygiene
Middlesex Community College
Lowell, MA01-2027
High School Diploma -
Lawrence High School
Lawrence, MA05-2023
Skills
- Patient care
- Behavior analysis
- Classroom management
- Child development
- Effective communication
- Customer service
- Team collaboration
- Computer skills
- Data management
- Friendly, positive attitude
- Flexible and adaptable
Languages
Spanish
Native/ Bilingual
Timeline
Temp- ABA Therapist
Linx Autism Services
08.2024 - 10.2024
Cashier/Bilingual Customer Service Representative
Walmart
12.2021 - 05.2022
Substitute teacher/ Front Desk Assistant/Float Teacher
Primrose schools of danvers
10.2021 - 12.2022
Uber
Independent Contractor / Delivery Driver (Uber)
01.2021 - Current
Associate of Applied Science - Dental Hygiene
Middlesex Community College
High School Diploma -
Lawrence High School