Armando Giraldo
New Bedford
Summary
Responds to inquiries with courtesy and professionalism. Cheerful and upbeat, creating a friendly environment and minimizing complaints with top-notch service. Well-organized and knowledgeable. Stays calm under pressure and quickly resolves complaints. Offering skills in call control, order management, and team collaboration. Effortlessly engages others with good communication skills to boost satisfaction and build loyalty.
Overview
6
6
years of professional experience
Work History
Aid to Truck Driver
Koopman Lumber Company
04.2021 - 07.2021
- My responsibilities were to aid the driver with delivering items purchased through the company to locations for customers ranging from home addresses, and work sites
- Items that were delivered would vary from doors, door frames, trim, windows, and screens.
Bookseller
Barnes and Noble
02.2018 - 02.2020
- Bookseller had the responsibility to manage the register, perform transactions for customers who purchased items from the store, provide customer service for customers who were seeking specific items that the store may sell, and maintain a clean environment in the store.
Waiter/Bar Back
Adriana's Mexican Restaurant
08.2015 - 02.2020
- My responsibilities as a waiter with the restaurant were to serve customers at dining tables, take their drink and food order, and assure that their time with the restaurant was pleasant and enjoyable
- As bar back, the responsibilities were to aid the bar tender(s) through maintaining a clean bar and glasses used for drinks
- Assuring that the bar tender(s) had enough drinks and mixing materials for drinks served at the bar.
Education
Theology -
Franciscan University of Steubenville
STEUBENVILLE, OH08.2015
Bishop Stang High School
Dartmouth, Massachusetts08.2010
Skills
- Customer service
- Bilingual
- Communication skills
- Guest Relations
- Team Player
- Warm and Friendly
- Cool Under Pressure
- Adaptable and Flexible
Timeline
Aid to Truck Driver
Koopman Lumber Company
04.2021 - 07.2021
Bookseller
Barnes and Noble
02.2018 - 02.2020
Waiter/Bar Back
Adriana's Mexican Restaurant
08.2015 - 02.2020
Theology -
Franciscan University of Steubenville
Bishop Stang High School
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