Summary
Overview
Work History
Education
Timeline
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Caroline Boudreau

Somerville

Summary

Highly motivated Associate Sales Representative at Zimmer Biomet, with over two years of experience in identifying and penetrating new markets, developing and executing successful sales strategies, and exceeding revenue targets. Passionate about providing customers with innovative solutions that improve patient outcomes, and drive business growth. Committed to continuous learning and contributing to team success.

Overview

7
7
years of professional experience

Work History

Orthopedic Associate Sales Representative

Zimmer Biomet
Boston
01.2023 - Current
  • Maintains strong clinical knowledge of trauma, joint reconstruction, and upper extremity procedures, with continued self-education.
  • Grew the trauma business by 20% in 2024.
  • Graduated at the top of my class in the Trauma 101 training course.
  • Meets or exceeds established quotas and objectives, advises customers about products, services, and educational programs.
  • Builds strong relationships with customers to increase loyalty and customer experience.
  • Analyzes sales and market data to assist in the development of territory strategy.
  • Reviews market analyses to determine customer needs and forecast volume potential.
  • Builds and implements a sales plan for the assigned area, manages and tracks customer sales activity and prospective customer initiatives, achieves sales targets, reports on sales progress, and competitor and customer activities to the sales leader, and utilizes the surgery management system to ensure flawless execution of product delivery to the customer.
  • Plans, coordinates, and executes local educational and sales events, with the support of other internal resources, intended to augment the business and help deliver assigned sales goals.
  • Handles stressful situations professionally, and multitasks with ease.
  • Provides after-hour and/or evening case coverage, and add-on case coverage for the team and/or territory.

Operating Room Facilitator

Brigham and Women's Hospital
Boston
10.2020 - 01.2023
  • Served as a communication link in the operating room for one of the top hospitals in the nation.
  • Enhanced the effective and efficient flow of 44 operating rooms in collaboration with anesthesia, surgery, and nursing departments throughout the hospital.
  • Maintained close correspondence with surgeons, nurses, pre-op, and PACU to maximize room efficiency.
  • Facilitated all organizational communications and preparations regarding surgical scheduling and the operating room schedule.
  • Executed all communications with proper medical terminology and practices.
  • Utilized critical thinking skills and decision-making to resolve conflicts in a timely manner.
  • Maintained patient confidentiality and HIPAA policies.
  • Provided assistance in dictating where the patient's blood products and specimens need to be distributed.
  • Conducted all duties and responsibilities with attention to, and respect for, the code of conduct, mission, vision, and values of Brigham and Women’s Hospital.

Certified Nursing Assistant

Benchmark Senior Living
Bedford
06.2018 - 01.2020
  • Provided high-quality and empathetic patient care while assisting patients with their activities of daily living.
  • Monitored the patient's blood pressure, temperature, pulse rate, and respiratory rate.
  • Observed, documented, and communicated the patient's physical, mental, and emotional changes to their nurse.
  • Preserved patient dignity and minimized discomfort while carrying out duties such as bathing, emptying drainage bags, bedpan changes, and diapering.
  • Retained confidentiality of all patients by closely following HIPAA guidelines.

Education

Bachelor of Science - Health Care Management

Winthrop University
Rock Hill, SC
05-2020

Timeline

Orthopedic Associate Sales Representative

Zimmer Biomet
01.2023 - Current

Operating Room Facilitator

Brigham and Women's Hospital
10.2020 - 01.2023

Certified Nursing Assistant

Benchmark Senior Living
06.2018 - 01.2020

Bachelor of Science - Health Care Management

Winthrop University

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Caroline Boudreau