Crystal Sandoval
Dracut
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Works well with diverse patient population and foster trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Well-organized and forward-thinking in managing patient needs.
Overview
19
19
years of professional experience
Work History
Registered Nurse, Medical-Surgical Unit
Beth Israel Deaconess Medical Center
04.2020 - Current
- Improved patient outcomes by providing comprehensive assessments and developing individualized care plans.
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual's needs.
- Reduced hospital readmissions by implementing evidence-based discharge planning and coordinating follow-up appointments.
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Streamlined medication administration processes, reducing medication errors and enhancing patient safety.
- Mentored new staff members and nursing students, fostering supportive learning environment within unit.
- Managed caseload of 4-5 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
Women's Health Nurse Practitioner - BC
Hallmark Health System
02.2016 - 07.2020
- Performed hormone level tests and treatments for women experiencing hormone imbalances or for women dealing with postpartum depression.
- Performed annual exams examining patients for medical conditions involving age, menstruation, pregnancy and sexual health.
- Educated and recommended birth control options to patients and educated on associated health risks.
- Educated women on perimenopause, explaining symptoms, bodily changes and physical limitations.
- Educated teenage women on puberty and body changes related to hormones and growth.
- Counseled women and gave referrals to specialists for women diagnosed or at risk for breast cancer.
- Treated and prescribed medication to women dealing with yeast infections and urinary tract infections.
- Administered prenatal and postnatal care for mothers to include vitamin regimens, postnatal pain management, breastfeeding coaching and hormone imbalances.
- Discussed care plans with patients and explained test results and proper use of medications.
- Listened to patient concerns and detailed alternative therapies, including yoga and meditation for treatment of migraines.
- Educated patients about reproductive health issues and dispensed contraceptives.
Registered Nurse
Beth Israel Deaconess Medical Center
08.2005 - 01.2016
- Assessed incoming patient calls, gathering history and symptoms to determine scope of ailments.
- Communicated triage information for primary team to discuss disposition.
- Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Oversaw delivery of care for all patients on 36-bed medical-surgical unit, providing direct care to up to 5 patients, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians and unit coordinators.
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Education
Master of Science - Advanced Practice Nursing
Boston College
Chestnut Hill, MA05.2015
Bachelor of Science - Nursing
Northeastern University
Boston, MA04.2005
Skills
- Preventative Health
- Chronic Disease Management
- Infection Control and Aseptic Procedures
- Precepting
- Intravenous Therapy
- CPR/AED
- Electronic Medical Records
- Staff Supervision/Charge Nurse
- Triaging
- Acute Care Expertise/Med Surg/Vascular
- Infection Control Measures
- Setting Up Referrals
- Indirect Patient Care
- Well Visit Procedures
Timeline
Registered Nurse, Medical-Surgical Unit
Beth Israel Deaconess Medical Center
04.2020 - Current
Women's Health Nurse Practitioner - BC
Hallmark Health System
02.2016 - 07.2020
Registered Nurse
Beth Israel Deaconess Medical Center
08.2005 - 01.2016
Master of Science - Advanced Practice Nursing
Boston College
Bachelor of Science - Nursing
Northeastern University
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