Customer service oriented professional enrolled in Mafy’s Nail Academy in fall 2026. Brings great energy to the workplace and a passion for creating a one-of-a-kind guest experience through genuine connection. Comes equipped with 3 years experience as a Luxury Sales Associate for Lululemon where customer service, professionalism, and authentic guest connections are paramount.
Work History
Educator
3 Years
Lululemon | 04.2023 - 04.2026
Assisted customers in product selection and provided exceptional service to enhance shopping experience.
Maintained organized sales floor by restocking merchandise and ensuring visual displays met company standards.
Proper handling of register in opening and closing store daily, maintained clean and organized BOH and FOH by closely following store protocols
Server
8 Months
P.F. Changs | 01.2023 - 09.2023
Ensured exemplary guest experience by providing high quality service; maintained clean dining environment, attended to customer needs in a timely manner
Promptly handled guest concerns with a positive, solution oriented attitude
Facilitated smooth communications between dining area and kitchen
FOH Team Member
2 Years 9 Months
American Provisions | 09.2019 - 06.2022
Managed extensive knowledge of rotating list wine, beer, cheese and charcuterie to make educated pairing recommendations
Made up to 7 varieties of Charcuterie boards daily tailored to guests tastes
Host
6 Months
Ashmont Grill | 09.2019 - 03.2020
Displayed exemplary multi-tasking and time management skills while facilitating proper flow of restaurant seating and responding to guest needs
Ensured a positive first impression with all guests upon first entry
Maintained efficiency during high volume hours
Education
Future Licensed Nail Technician
Mafy’s Nail Academy | Brockton, MA
Rising Student in Licensed Nail Technician Program