Summary
Overview
Work History
Education
Skills
Timeline
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Katie OLeary

Gloucester

Summary

Dynamic leader with a proven track record at Wellspring House, excelling in program management and relationship building. Successfully developed high-performing teams, enhancing collaboration and engagement, while effectively managing budgets. Skilled in crisis management, I empower employees to achieve performance goals, fostering a culture of continuous improvement and innovation.

Overview

12
12
years of professional experience

Work History

Director Of Homelessness Prevention

Wellspring House
01.2025 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

Manager of Homelessness Prevention

Wellspring House
07.2021 - 12.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Stabilization Case Manager

Wellspring House
11.2013 - 06.2021
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Education

Bachelor of Science - Human Services

Lesley University
Cambridge, MA
05-2022

Associate of Arts - HUman Services

Northshore Community College
Danvers, MA
05-2019

Certification - Mental Health Counseling

Northshore Community College
Danvers
05-2019

Certification - Gerentology

Northshore Community College
Danvers
05-2019

Skills

  • Relationship building
  • Program management
  • Charismatic leader
  • Team management
  • Verbal and written communication
  • Decision-making
  • Partnerships and alliances
  • Crisis management

Timeline

Director Of Homelessness Prevention

Wellspring House
01.2025 - Current

Manager of Homelessness Prevention

Wellspring House
07.2021 - 12.2024

Stabilization Case Manager

Wellspring House
11.2013 - 06.2021

Bachelor of Science - Human Services

Lesley University

Associate of Arts - HUman Services

Northshore Community College

Certification - Mental Health Counseling

Northshore Community College

Certification - Gerentology

Northshore Community College
Katie OLeary