LUKE MACCARTHY
Amesbury
Summary
Dynamic Lead Certified Medical Assistant at BILH Primary Care with expertise in clinical leadership and employee training. Proven track record in optimizing workflows and enhancing patient care through effective inventory management and team collaboration. BLS certified, skilled in regulatory compliance, and dedicated to fostering a supportive environment for staff and patients alike.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Certified Medical Assistant
BILH Primary Care
Newburyport
01.2023 - Current
- Trained and mentored junior medical assistants on best practices and protocols.
- Handling all RX prior authorizations in the office tracking them in Excel.
- Monitored inventory levels and ordered medical supplies as needed.
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
- Provided guidance and support for new employees during their orientation period.
- Site Vaccine Coordinator, which entails meetings and certifications for proper storage and handling, as well as collaborating with providers on the best vaccines to carry for our patient population.
- Travel to other primary care sites when offices need coverage.
- Frequently assist the front-end reception and clinical sides with everyday office tasks.
- Hold bi-weekly huddles with the medical assistant team to ensure proper workflows and procedures, as well as team morale.
- Running the abstraction process from the old EMR system to the upgraded EPIC systems.
Certified Medical Assistant
BILHPC
Newburyport
06.2021 - 01.2023
- Managed supervisor itinerary and appointments, optimizing scheduling processes for efficiency.
- Performed EKGs, INR, glucose monitoring, and A1C testing to ensure patient health.
- Conducted Rapid Strep, COVID, Flu, and urine tests to facilitate timely diagnoses.
- Administered immunizations and vaccines in compliance with health regulations.
- Led first Influenza Clinic in BIDMC Region, enhancing community health outreach.
- Checked in patients, recorded vital signs, and maintained accurate height and weight records.
- Coordinated appointment scheduling for external tests including X-rays and Mammograms.
- Merged medical records from EClinicalWorks to Athena to streamline data management.
Medical Assistant
Newburyport Medical Associates
Newburyport
12.2016 - 06.2021
- Managed supervisor itinerary and appointments and streamlined scheduling procedures
- Performing EKG's, INR, and glucose monitoring as well as A1C testing.
- Rapid Strep, COVID, Mono, RSV, Influenza testing as well as PCR testing.
- Administering immunizations and vaccines.
- Running HCG and urinalysis tests.
- Staple and Suture removal
- Checking in patients, taking blood pressures, and recording height & weight records.
- Helped train and onboard new employees.
- Called and faxed pharmacies to submit prescriptions and refills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel
- Sanitized, restocked and organized exam rooms and medical equipment.
- Scheduled outside appointments for patients including X-rays, Bone Densities, Mammograms etc. And provided patients with necessary information regarding such tests.
- Cerumen removals
Education
Associate of Applied Science - Business Management
Union County College
Cranford, NJ01.2015
Diploma -
Newburyport High School
Newburyport01.2011
Skills
- BLS certified
- Employee training
- Inventory management
- Team collaboration
- Regulatory compliance
- Medical terminology proficiency
- Clinical leadership
- Critical thinking
- Quick problem solver
Accomplishments
- Offered position on the BILH Employee Engagement Committee
- Started the first Vaccine Clinic in the north region primary care locations.
Certification
- BLS and First Aid
- Medical Terminology
- NHA CCMA
Timeline
Lead Certified Medical Assistant
BILH Primary Care
01.2023 - Current
Certified Medical Assistant
BILHPC
06.2021 - 01.2023
Medical Assistant
Newburyport Medical Associates
12.2016 - 06.2021
Associate of Applied Science - Business Management
Union County College
Diploma -
Newburyport High School
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