Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madeleine Fordyce

Newton,Massachusetts

Summary

Developed strong organizational and customer service skills within spa environment, focusing on maintaining smooth operations and enhancing client satisfaction. Excels in managing appointments, coordinating schedules, and ensuring welcoming atmosphere. Seeking to transition into new field, leveraging these transferable skills to contribute effectively in dynamic setting.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Spa Coordinator

Christines Day Spa
05.2023 - Current
  • Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
  • Trained new hires on company policies, procedures, and best practices, contributing to a well-prepared team of professionals.
  • Collaborated with spa therapists to ensure seamless delivery of treatments, resulting in positive client feedback.
  • Monitored access of guests and escorted to treatment areas.

Summer Nanny

Rosie Shriver
06.2024 - 08.2024
  • Resolved conflicts between children using effective communication techniques that fostered empathy and respect among peers.
  • Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Assisted with light housekeeping duties as well as running errands.
  • Enhanced children''s emotional well-being by providing attentive and nurturing care during summer months.

Babysitter

Various Families
06.2022 - 08.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.

Education

Bachelor of Arts - Psychology

University of Mississippi
University, MS
05-2026

High School Diploma -

Newton South High School
Newton, MA
06-2022

Skills

  • Customer service
  • Organizational growth
  • Commitment to quality and service
  • Emotional support
  • Proactive communication
  • Reliable
  • Organization skills
  • Time management

Certification

  • First Aid/CPR Certified

Timeline

Summer Nanny

Rosie Shriver
06.2024 - 08.2024

Spa Coordinator

Christines Day Spa
05.2023 - Current

Babysitter

Various Families
06.2022 - 08.2022

Bachelor of Arts - Psychology

University of Mississippi

High School Diploma -

Newton South High School

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Madeleine Fordyce