Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Madeline Beauchesne

Boston

Summary

Results-oriented sales professional with proven ability to exceed targets and drive success in fast-paced environments. Unique professional background allows for combining strategic thinking with hands-on experience to deliver impactful solutions to a diverse portfolio of accounts.

Possesses versatile skills in project management, problem-solving, and collaboration guiding the sales cycle from beginning to end .

Overview

9
9
years of professional experience
1
1
Certification

Work History

Account Manager

PC Connection
03.2022 - Current
  • Developed strong client relationships through regular communication and personalized service.
  • Managed account portfolios, ensuring alignment with client objectives and company goals.
  • Collaborated with cross-functional teams to deliver tailored solutions for diverse client needs.
  • Analyzed account performance metrics to identify opportunities for growth and improvement.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Drove revenue growth by identifying new business opportunities within existing accounts.
  • Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Achieved or exceeded company-defined sales quotas.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Attended monthly sales meetings and quarterly sales trainings.

Assistant Office Manager

R. Pepin & Sons, Inc
05.2016 - 03.2022
  • Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
  • Collaborated with management to identify areas for operational improvement.
  • Optimized resource allocation to minimize costs while maintaining high service levels.
  • Assisted in resolving customer complaints and grievances.
  • Managed customer accounts and invoicing.
  • Provided customers with information on products and services.


Dispatcher

R. Pepin & Sons, Inc
05.2016 - 03.2022
  • Took contractor orders and scheduled time of delivery for their service.
  • Assisted homeowners in determining what they needed in size and products for concrete delivery.
  • Oversaw daily dispatch operations for 14 vehicle fleet, ensuring timely delivery of services and optimize route planning.
  • Developed contingency plans for unexpected events, minimizing disruptions to daily operations.

Education

Bachelor of Science - Business Administration And Management

University Of Maine
Orono, ME
05-2021

BBA - Marketing

University of Maine
Orono, ME
05.2021

High School Diploma -

Massabesic High School
Waterboro, ME
05.2017

Skills

  • Strategic prospecting
  • Objection handling
  • Pipeline management
  • Customer relationship building
  • Partnership development
  • Sales forecasting
  • Competitor research
  • Active listening
  • Staff Management
  • Scheduling
  • Cold calling
  • Closing deals

Accomplishments

  • Surpassed annual quota by 118% (YTD)
  • Surpassed annual quota by 135% (PYTD)
  • Guided sales cycles through completion for key account's Azure migration. Resulted in 350k reoccurring annual company revenue and funded entirely by Microsoft (no implementation cost for customer, saved them 25k in service fees)

Certification

Microsoft Excel Certification // Microsoft Office Specialist

Timeline

Account Manager

PC Connection
03.2022 - Current

Assistant Office Manager

R. Pepin & Sons, Inc
05.2016 - 03.2022

Dispatcher

R. Pepin & Sons, Inc
05.2016 - 03.2022

Bachelor of Science - Business Administration And Management

University Of Maine

BBA - Marketing

University of Maine

High School Diploma -

Massabesic High School

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Madeline Beauchesne