Summary
Overview
Work History
Education
Skills
Timeline
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Michael Frias

New Bedford

Summary

Result-driven entrepreneur with eight years experience leading a successful counseling agency, dedicated to empowering individuals and fostering positive change within the community.

Overview

9
9
years of professional experience

Work History

Senior Sales Representative

MF Tech Related
New Bedford
03.2020 - 10.2022
  • Utilized targeted cold-calling strategies, consistently securing new client appointments and expanding market reach by 15%.
  • Created compelling presentations and product demonstrations, clearly articulating technical specifications and value propositions to diverse audiences.
  • Collaborated with vendors and product teams to stay informed on product features, availability, and market trends, resulting in more persuasive customer proposals.
  • Utilized consultative selling techniques to understand customer needs, successfully upselling premium computer components and related services.

Business Owner

New Bedford Counseling Group
New Bedford
01.2017 - Current
  • Conducted outreach and built referral relationships with local healthcare providers, schools, and community organizations, increasing client referrals by 25%.
  • Managed client intake processes, clearly explaining therapeutic services, successfully converting inquiries into scheduled appointments at a rate 20% above agency goals.
  • Organized community workshops and events to promote mental health awareness, resulting in a 15% increase in new client sign-ups.
  • Provided exceptional client support during initial consultations, achieving a 95% client satisfaction rating and strengthening the agency's reputation for quality care.

Education

Business

Bristol Community College
Fall River, MA

Skills

  • Prospecting & Lead Generation
  • Consultative & Solution Selling
  • Negotiation & Closing Techniques
  • Presentation & Demo Skills
  • Product & Industry Knowledge
  • Communication & Active Listening
  • Interpersonal Relationship Building
  • Persuasion & Influence
  • Self-Motivation & Goal-Oriented Mindset
  • Adaptability & Flexibility
  • Confidence & Resilience
  • Time Management & Organization
  • Problem-Solving & Critical Thinking
  • Collaboration & Teamwork

Timeline

Senior Sales Representative

MF Tech Related
03.2020 - 10.2022

Business Owner

New Bedford Counseling Group
01.2017 - Current

Business

Bristol Community College

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Michael Frias