Olivia McCluskey
North Reading
Summary
Baking Student with a strong foundation in culinary arts from a prestigious vocational school and the Culinary Institute of America (CIA). Demonstrates creativity and innovation in developing original baking concepts while maintaining a professional demeanor. Committed to excellence in all aspects of baking, with a focus on delivering high-quality products and an enthusiasm for continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Dunkin' Donuts Franchising
North Reading
05.2024 - 09.2024
- Addressed and resolved customer concerns to maintain brand loyalty.
- Collected payments and provided accurate change.
- Prepared and served various coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Described menu items to customers and suggested appealing products.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Maintained a calm demeanor during high-volume periods and special events.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Input orders into point of sale system and handled customer payments.
- Prepared and served hot or cold beverages.
Teacher's Assistant
Northeast Metro Tech
Wakefield
09.2021 - 06.2024
- Prepared ingredients for demonstrations.
- Provided catering services during class-organized events.
- Assisted in instructing evening culinary courses.
- Established positive relationships with students, parents, fellow teachers, and school administrators.
Education
High School Diploma -
Northeast Metropolitan Regional Vocational School
Wakefield, MA06-2024
Skills
- Coffee expertise
- Tea expertise
- Display case merchandising
- Opening and closing duties
- Soft selling
- Espresso machine operation
- Point of sale operation
- Cooking
- Food preparation
- Safe food handling
- Clear communication
- Performance improvement
- Active listener
- Pastry techniques
- Bread making
- Sanitation procedures
- Baking
Affiliations
- Writing
- Drawing
- Soccer
- DnD player
Languages
English
Professional
Sign Language
Elementary
Accomplishments
- 3rd place for baking two years in a row in SkillsUSA Districts.
- Northeast Athletics Special Achievements
Certification
- ServSafe: Food Protection Manager Certification
Timeline
Barista
Dunkin' Donuts Franchising
05.2024 - 09.2024
Teacher's Assistant
Northeast Metro Tech
09.2021 - 06.2024
High School Diploma -
Northeast Metropolitan Regional Vocational School
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