Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paige Matthews

Tyngsboro

Summary

Dynamic and dedicated, I excel at Owen And Ollie's Restaurant by enhancing dining experiences through order management and food safety practices. I create strong customer relationships, skillfully handle complaints, and maintain high cash handling accuracy both as a waitress and as a hostess, showcasing my strong work ethic and flexibility. These skills provide a positive reputation for both myself and the establishment by ensuring operational excellence. On top of working I stay a strong student, maintaining high grades in all courses and creating connections with peers.

Overview

3
3
years of professional experience

Work History

Wait Staff Member

Owen And Ollie's Restaurant
06.2021 - Current
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Bachelor of Science - Finance

University of Massachusetts - Lowell
Lowell, MA
05.2027

Skills

  • Order Management
  • Food safety understanding
  • Salesmanship
  • Reservation Management
  • Handling Complaints
  • Menu Memorization
  • Order Accuracy
  • Professional Appearance
  • Table Bussing
  • Food Running
  • Cash Handling
  • Strong Work Ethic

Timeline

Wait Staff Member

Owen And Ollie's Restaurant
06.2021 - Current

Bachelor of Science - Finance

University of Massachusetts - Lowell
Paige Matthews