Peter Lucido
DUXBURY
Summary
Experienced hospitality professional prepared for restaurant ownership. Demonstrated ability to drive results through effective team collaboration and adaptability to changing needs. Skilled in staff management, customer service excellence, and operational efficiency. Reliable and focused on achieving high standards and exceptional guest experiences.
Overview
30
30
years of professional experience
Work History
Restaurant Owner
Sea Dog Brew Pub Cape Cod LLC
02.2016 - Current
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and [Number] employees.
- Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Purchased food and cultivated strong vendor relationships.
Owner
TULU HOSPITALITY
01.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Generated revenues yearly and effectively capitalized on industry growth.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Managing Partner
THE NEXT PLACE, LLC DBA THE GREATEST BAR
01.2004 - 06.2012
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Established and implemented business procedures and process improvements.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Optimized resource allocation, reducing operational costs while maintaining service quality standards.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
President
BAY MORTGAGE SERVICES
01.1998 - 03.2008
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
- Supported project management team for optimal performance.
Store Manager of Operations
Host Marriott Services
01.1995 - 01.1998
- Increased overall guest satisfaction by revamping menus and introducing innovative food and beverage offerings.
- Established accurate forecasting systems that enabled precise scheduling and inventory management, minimizing shortages and surplus.
- Collaborated with executive leadership to establish long-term goals and strategic plans for the food and beverage department.
- Launched successful special events programming to drive additional revenue streams during off-peak times.
- Managed budgets effectively, tracking expenses closely and adjusting allocations as needed throughout the fiscal year.
- Coordinated with catering staff to deliver food services for special events and functions.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Developed unique events and special promotions to drive sales.
- Purchased food and cultivated strong vendor relationships.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
University of Massachusetts, Amherst
Amherst, MASkills
- Menu development
- Staff Supervision
- Business Planning
- Customer Engagement
- Staff Management
- Small business operations
- Staff Leadership
- Financial Planning
- Business marketing
- Operations Management
Timeline
Restaurant Owner
Sea Dog Brew Pub Cape Cod LLC
02.2016 - Current
Owner
TULU HOSPITALITY
01.2015 - Current
Managing Partner
THE NEXT PLACE, LLC DBA THE GREATEST BAR
01.2004 - 06.2012
President
BAY MORTGAGE SERVICES
01.1998 - 03.2008
Store Manager of Operations
Host Marriott Services
01.1995 - 01.1998
Bachelor of Science - Hotel, Motel, And Restaurant Management
University of Massachusetts, Amherst
Similar Profiles
Tiffany St.HilaireTiffany St.Hilaire
Dog Sitter at Cape Cod Dog CenterDog Sitter at Cape Cod Dog Center
Cameron GardnerCameron Gardner
Middle and High School Spanish Teacher at Cape Cod AcademyMiddle and High School Spanish Teacher at Cape Cod Academy
Brandon TavaresBrandon Tavares
Lead Technician at Associates of Cape CodLead Technician at Associates of Cape Cod