Robert Helfer
Revere
Summary
Out of high school from 87 to 1999. Working as auto body tech at different auto body shops was a start to finish tech. which means you bring the vehicle in tear it down. Do a parts order repair the vehicle frame machine or as needed painted vehicle right down to detail vehicle and any mechanical that would have to be done. Was done by me.
Seasoned Auto Damage Appraiser skilled in evaluating and documenting vehicle damage. Brings 30 years of exceptional customer service combined with effective communication and firm command of industry best practices. Talented negotiator with 30 years of industry success.
Highly knowledgeable Auto Appraiser with significant experience in assessing vehicle damage, estimating repair costs and validating insurance claims. Possess strong customer service skills, technical expertise and comprehensive understanding of automotive systems. In previous roles, have consistently provided accurate appraisals that expedited claim processing times.
Overview
26
26
years of professional experience
Work History
Senior Auto Damage Appraiser
Rand adjustment bureau
North Andover
01.2024 - Current
Sr Auto Appraiser
1st class auto body
Wakefield
09.2003 - 01.2024
- Write estimates & supplements and negotiate claims with insurance appraisers than other body shop duties order parts write a repair order and hand out to techs
- Used strong communication skills to negotiate final damage estimates and shop repair costs.
- Took photographs and wrote detailed summaries to document damage.
- Appraised wide range of vans, light trucks and passenger cars.
- Calculated damage and claim values with ccc one & ultra mate
- Documented vehicle damage and condition by taking meticulous notes and photographs.
- Determined salvage value for total-loss vehicles.
- Managed heavy workload of 40 + ongoing cases thanks to strong organizational, time management and collaboration skills.
Auto Damage Appraiser
Luther and Luther
Dorchester
03.2000 - 08.2003
- What is an independent appraisal company that wrote for multiple insurance companies I would see 15 to 20 claims a day that would be supplements and originals driving to peoples houses and body shops
Education
High School Diploma -
East Boston High School
Boston, MA1989
Skills
- Repair negotiations
- Complex claims experience
- Appraisal writing
- Total loss understanding
- Vehicle inspections
- Body shop knowledge
- Appointment scheduling
- Damage estimation
Timeline
Senior Auto Damage Appraiser
Rand adjustment bureau
01.2024 - Current
Sr Auto Appraiser
1st class auto body
09.2003 - 01.2024
Auto Damage Appraiser
Luther and Luther
03.2000 - 08.2003
High School Diploma -
East Boston High School