Saad Eddine Rejani
Talent Acquisition Specialist
Casablanca
Summary
Dedicated to optimizing coordination between clients and businesses to deliver the best possible experience for both parties. I focus on effective communication and problem-solving to ensure a smooth and mutually beneficial relationship. I excel at exceeding expectations, fostering trust, and contributing to overall success. My goal is to build lasting connections that guarantee satisfaction for both clients and companies.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Quality Control Inspector
IO Solutions Call Center
01.2024 - 09.2024
- Managed remote work requests from agents, ensuring compliance with company standards.
- Analyzed calls to verify adherence to regulations and company guidelines.
- Oversaw quality assurance for remote agents by conducting monthly audits to ensure compliance with internal directives.
Talent Acquisition Specialist
IO Solutions Call Center
Casablanca, Morocco
02.2022 - 01.2024
- Conducted recruitment needs analysis.
- Sourced candidates and conducted interviews.
- Performed background verification.
- Managed administrative recruitment tasks.
- Optimized hiring processes.
- Oversaw training, onboarding, and offboarding of employees.
Sales Agent
Comdata
09.2021 - 11.2021
Sales Agent
Grupo Konecta
Casablanca, Morocco
09.2021 - 11.2021
- Managed outbound and inbound sales calls.
- Promoted and sold products/services to clients.
Education
Bachelor’s Degree in English Literature (In Progress) - English Literature
Faculté Des Lettres Et Des Sciences Humaines Ain Chock
Casablanca 01.2018 - 02.2025
Associate Degree - Law in French
FSJES Mohammedia/Hassan 1st University
Mohammedia/Settat 01.2015 - 01.2017
Skills
Microsoft Office
Timeline
Quality Control Inspector
IO Solutions Call Center
01.2024 - 09.2024
Talent Acquisition Specialist
IO Solutions Call Center
02.2022 - 01.2024
Sales Agent
Comdata
09.2021 - 11.2021
Sales Agent
Grupo Konecta
09.2021 - 11.2021
Bachelor’s Degree in English Literature (In Progress) - English Literature
Faculté Des Lettres Et Des Sciences Humaines Ain Chock
01.2018 - 02.2025
Associate Degree - Law in French
FSJES Mohammedia/Hassan 1st University
01.2015 - 01.2017
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