Shayla Santos
Marion
Summary
Dynamic Logistics Manager at Trade Roots with expertise in METRC compliance and inventory management. Proven track record in optimizing supply chain operations and enhancing efficiency. Strong communicator and team leader, adept at coordinating cross-departmental efforts to ensure quality control and timely order readiness. Committed to maintaining high standards in a fast-paced environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Logistics Manager
Trade Roots
Wareham
2023.06 - Current
- Oversee comprehensive weekly audits and maintain the integrity of physical inventory and its synchronization with METRC, ensuring full compliance with state regulations.
- Excel in all aspects of METRC functions, including data entry, product creation, package creation, and transfer management, establishing a reputation as an in-house METRC expert.
- Employ advanced spreadsheets and database solutions to track logistics metrics and keep the team abreast of key inventory and procurement updates.
- Coordinate seamlessly with other departments to expedite order readiness for delivery while maintaining quality control checks on cannabis cure tubs.
- Harness inventory and logistics software to optimize supply chain operations and reduce lead time for product availability, enhancing overall efficiency.
Team Lead
Trade Roots
Wareham
2022.10 - Current
- Facilitate cashier operations and customer service.
- Provide detailed product knowledge to assist customers effectively.
- Assist in restocking inventory and preparing batches for sales display.
- Manage inventory through Dutchie back office and Metrc transactions.
Budtender
Trade Roots
Wareham
2022.02 - Current
- Offer cashier services and in-depth product insights to customers.
Dog Sitter
Self-Employed
Marion
2014.01 - Current
- Execute regular feeding, walking, and overnight pet care duties.
Sales Associate
TJ Maxx
Wareham
2016.10 - 2022.05
- Provided exceptional customer service and handled markdowns.
- Performed merchandising tasks and price checks.
- Organized backroom operations including clothing management and merchandise stocking.
Cannabis Consultant
Verilife / Pharmacann
Wareham
2021.05 - 2021.12
- Advised recreational and medical customers on suitable cannabis products.
- Maintained knowledge of cannabis laws and regulations in Massachusetts.
Animal Caretaker
Barn Babies
Lakeville
2018.09 - 2019.06
- Managed daily feeding, cleaning, and grooming of diverse animals.
- Transported animals for educational and therapeutic sessions.
Dietary Aide
Healthcare Services Group
2015.11 - 2017.06
- Recognized patient dietary needs and prepared corresponding meals.
- Managed coffee service and cashiering for dining area.
- Stocked provisions across multiple floors.
Retail Sales Associate
Charlotte Russe, Inc
2015.11 - 2016.02
- Managed POS system and customer service inquiries.
Teacher
Little People's College
2011.10 - 2014.02
- Instructed K-6 students, including those with disabilities.
- Served as an Infant Toddler teacher and Preschool aide.
Education
High School Diploma or GED - General Studies
Old Rochester Reg High School
Mattapoisett, MA05.2012
Skills
- Customer Service
- Cash Handling and POS Systems
- Inventory Management
- Team Leadership
- Animal Care
- Education and Childcare
- Microsoft Office Proficiency
- Strong Communication Skills
- Metrc and Inventory Software
- Customer relationship management
- METRC compliance
- Quality control checks
- Team leadership
- Problem solving
- Time management
- Effective communication
Certification
- Teaching Certificate October 2012 - 2014
- Valid Driver's License
- Metrc Advance Curriculum Certification
- Metrc Basic Certification
- Bookkeeping basics
Timeline
Logistics Manager
Trade Roots
2023.06 - Current
Team Lead
Trade Roots
2022.10 - Current
Budtender
Trade Roots
2022.02 - Current
Cannabis Consultant
Verilife / Pharmacann
2021.05 - 2021.12
Animal Caretaker
Barn Babies
2018.09 - 2019.06
Sales Associate
TJ Maxx
2016.10 - 2022.05
Dietary Aide
Healthcare Services Group
2015.11 - 2017.06
Retail Sales Associate
Charlotte Russe, Inc
2015.11 - 2016.02
Dog Sitter
Self-Employed
2014.01 - Current
Teacher
Little People's College
2011.10 - 2014.02
High School Diploma or GED - General Studies
Old Rochester Reg High School