Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

THAYSE MENDONCA

Boston

Summary

Diversity and Inclusion Project Manager with a BS in Criminal Justice and minor in Law & Public Policy. Excellent research, time management, organization, and problem-solving skills. Highly organized with the ability to manage multiple projects and consistently meet deadlines.

Overview

14
14
years of professional experience

Work History

Inclusion and Diversity Program Manager

Massachusetts Trial Court
Boston
09.2021 - Current
  • Manages short and long-term operations of the Diversity and Inclusion initiative projects.
  • Performs a high level of Coordination and oversight of a variety of employees initiatives designed to help increase the overall achievement of all trial court employees.
  • Create innovative solutions to strengthen diversity, inclusion, and cultural competencies across the organization.
  • Partner with key stakeholders to identify and execute cross-functional goals
  • Create progress reports and monitor program data to assess efficiency
  • Draft and present project proposals

Court Interpreter Scheduler

Massachusetts Trial Court
Boston
10.2018 - 09.2021
  • Oversee a team of 70+ interpreters daily assignments
  • Monitor interpreter services to ensure adherence to standards and guidelines
  • Mediate scheduling conflicts between contracted interpreters and court officials
  • Developed and led software training for staff
  • Develop interpreter schedules to ensure interpreter availability for court operations
  • Analyze intricate interpreter scheduling data to optimize court operation
  • Problem solve by gathering and analyzing collective data

Civil Rights Paralegal

Office of Massachusetts Attorney General
Boston
09.2016 - 09.2018
  • Assisted Civil Rights Division in investigation, litigation, and resolving civil rights violations
  • Screened and evaluated 100-150 constituent complaints monthly
  • Researched documents and publications for details that would establish evidence
  • Resolved legal complaints by working with attorneys and case reviewers
  • Managed entire litigation lifecycle for high volume of cases
  • Investigated case facts and compiled factual support for briefs and motions
  • Coordinated numerous community events and working groups with outside stakeholders

Legal Intern

Duguech & Dip Worldwide Legal Services
Madrid, Spain
11.2014 - 07.2015
  • Translated legal documents to and from Spanish, English, and Portuguese
  • Researched documents and publications for details that would establish evidence
  • Drafted judicial correspondence and handled all court mailings
  • Accurately entered client data into company-based software program

Receptionist/Office Clerk

Beth Israel Deaconess Medical Center
Boston
09.2010 - 11.2014
  • Prepared records for lawsuits, disabilities claims, and workers compensations
  • Prepared invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheets, databases and presentation software
  • Prepared radiology write- ups and data entry into hospital database

Education

Bachelor of Science - Criminal Justice, Law and Public Policy

Northeastern University
Boston, MA
2016

High School Diploma - undefined

John D. O'Bryant School Math & Science
2009

Skills

  • Software, including Windows, Mac OS X, Linux, MS Word, Excel, Powerpoint and Access
  • Trainings, bookkeeping, case management, data entry, database, filing, financial statements, legal, legal documents, lesson plans
  • Cultural awareness, adaptability and multitasking abilities
  • Fluent in English, Portuguese, and Spanish
  • Typing speed of 70 words per minute

Languages

Fluent in Portuguese, Spanish, English

Affiliations

  • Co-Chair, Diversity and Inclusion Committee at Massachusetts Attorney General Office 2018

Timeline

Inclusion and Diversity Program Manager

Massachusetts Trial Court
09.2021 - Current

Court Interpreter Scheduler

Massachusetts Trial Court
10.2018 - 09.2021

Civil Rights Paralegal

Office of Massachusetts Attorney General
09.2016 - 09.2018

Legal Intern

Duguech & Dip Worldwide Legal Services
11.2014 - 07.2015

Receptionist/Office Clerk

Beth Israel Deaconess Medical Center
09.2010 - 11.2014

Bachelor of Science - Criminal Justice, Law and Public Policy

Northeastern University

High School Diploma - undefined

John D. O'Bryant School Math & Science
THAYSE MENDONCA