THAYSE MENDONCA
Boston
Summary
Diversity and Inclusion Project Manager with a BS in Criminal Justice and minor in Law & Public Policy. Excellent research, time management, organization, and problem-solving skills. Highly organized with the ability to manage multiple projects and consistently meet deadlines.
Overview
14
14
years of professional experience
Work History
Inclusion and Diversity Program Manager
Massachusetts Trial Court
Boston
2021.09 - Current
- Manages short and long-term operations of the Diversity and Inclusion initiative projects.
- Performs a high level of Coordination and oversight of a variety of employees initiatives designed to help increase the overall achievement of all trial court employees.
- Create innovative solutions to strengthen diversity, inclusion, and cultural competencies across the organization.
- Partner with key stakeholders to identify and execute cross-functional goals
- Create progress reports and monitor program data to assess efficiency
- Draft and present project proposals
Court Interpreter Scheduler
Massachusetts Trial Court
Boston
2018.10 - 2021.09
- Oversee a team of 70+ interpreters daily assignments
- Monitor interpreter services to ensure adherence to standards and guidelines
- Mediate scheduling conflicts between contracted interpreters and court officials
- Developed and led software training for staff
- Develop interpreter schedules to ensure interpreter availability for court operations
- Analyze intricate interpreter scheduling data to optimize court operation
- Problem solve by gathering and analyzing collective data
Civil Rights Paralegal
Office of Massachusetts Attorney General
Boston
2016.09 - 2018.09
- Assisted Civil Rights Division in investigation, litigation, and resolving civil rights violations
- Screened and evaluated 100-150 constituent complaints monthly
- Researched documents and publications for details that would establish evidence
- Resolved legal complaints by working with attorneys and case reviewers
- Managed entire litigation lifecycle for high volume of cases
- Investigated case facts and compiled factual support for briefs and motions
- Coordinated numerous community events and working groups with outside stakeholders
Legal Intern
Duguech & Dip Worldwide Legal Services
Madrid, Spain
2014.11 - 2015.07
- Translated legal documents to and from Spanish, English, and Portuguese
- Researched documents and publications for details that would establish evidence
- Drafted judicial correspondence and handled all court mailings
- Accurately entered client data into company-based software program
Receptionist/Office Clerk
Beth Israel Deaconess Medical Center
Boston
2010.09 - 2014.11
- Prepared records for lawsuits, disabilities claims, and workers compensations
- Prepared invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheets, databases and presentation software
- Prepared radiology write- ups and data entry into hospital database
Education
Bachelor of Science - Criminal Justice, Law and Public Policy
Northeastern University
Boston, MA2016
High School Diploma - undefined
John D. O'Bryant School Math & Science
2009
Skills
- Software, including Windows, Mac OS X, Linux, MS Word, Excel, Powerpoint and Access
- Trainings, bookkeeping, case management, data entry, database, filing, financial statements, legal, legal documents, lesson plans
- Cultural awareness, adaptability and multitasking abilities
- Fluent in English, Portuguese, and Spanish
- Typing speed of 70 words per minute
Languages
Fluent in Portuguese, Spanish, English
Affiliations
- Co-Chair, Diversity and Inclusion Committee at Massachusetts Attorney General Office 2018
Timeline
Inclusion and Diversity Program Manager
Massachusetts Trial Court
2021.09 - Current
Court Interpreter Scheduler
Massachusetts Trial Court
2018.10 - 2021.09
Civil Rights Paralegal
Office of Massachusetts Attorney General
2016.09 - 2018.09
Legal Intern
Duguech & Dip Worldwide Legal Services
2014.11 - 2015.07
Receptionist/Office Clerk
Beth Israel Deaconess Medical Center
2010.09 - 2014.11
Bachelor of Science - Criminal Justice, Law and Public Policy
Northeastern University
High School Diploma - undefined
John D. O'Bryant School Math & Science
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