Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Victoria Bissainthe

Bellingham, MA

Summary

Client -focused Care Coordinator with experience in managing care , connecting clients with appropriate resources, and ensuring their treatment plans are effectively implemented. Passionate about continuous improvement in the beauty industry through ongoing esthetics training.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Care Coordinator

Riverside Community Care
09.2024 - Current
  • Use company software and databases to maintain records of services performed and client follow-up.
  • Manage patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Develop strong relationships with community partners, facilitating referrals and collaboration on behalf of clients.
  • Conduct regular evaluations based on client needs.

Sales Associate

Forever 21
01.2022 - 04.2025
  • Greet customers in a friendly and welcoming manner.
  • Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.

Front Office Assistant

Regus Management Group
02.2019 - 01.2022
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.

Education

Esthetics

Spa Tech Institute
North Andover, MA
08-2025

Bachelor of Science - Human Development

Fitchburg State University
Fitchburg, MA
06-2017

Skills

  • Participating in Esthetics School Training to enhance skills in the beauty industry
  • Client Documentation
  • Proficiency in using necessary software, and communication systems
  • Organizational skills

Certification

  • CPR Certification 09/2024
  • Diversity/ Inclusion Training 10/2024

Interests

  • Waxing & hair removal
  • Makeup Application
  • Eyebrow/Eyelash Lift/ Tint

Timeline

Care Coordinator

Riverside Community Care
09.2024 - Current

Sales Associate

Forever 21
01.2022 - 04.2025

Front Office Assistant

Regus Management Group
02.2019 - 01.2022

Esthetics

Spa Tech Institute

Bachelor of Science - Human Development

Fitchburg State University

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Victoria Bissainthe