Mossaab Rafih
CTO/CIO - Manager
CASABLANCA
Summary
11+ years of experience leading startups and growing them from inception to success. Co-founded Copilote, helping over 300 people land their first job and 50+ professionals generate extra revenue. Mentored students to launch their startup ideas, co-developed an engineer-entrepreneur path, and helped startups raise over $1.5 million in their first 3 months. Founded Allo Expert and Big M Solutions, growing revenue 10X in 3 years. Owned bcamart.com for 4 years and co-founded Bayt achark alassil, turning it into a top 3 company in Morocco in less than 3 years.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Mentor Volunteer
Startup Hub Maroc
CASABLANCA
05.2022 - Current
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Helped over 30 startups to scale and raise funds
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Oversaw career and job fairs to connect students with area schools and employers.
Project Manager
Copilote
CASABLANCA
08.2022 - 11.2023
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Managed projects from procurement to commission.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Reported regularly to managers on project budget, progress and technical problems.
- Met project deadlines without sacrificing build quality or workplace safety.
Founder and CEO
Big M Solutions, Mentor
01.2021 - 11.2023
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created and monitored promotional approaches to increase sales and profit levels.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created organization's mission and vision statements for use by employees.
- Formed senior leadership team through rigorous interviews and extensive candidate research.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Directed market expansions to propel business forward, meet changing customer needs.
- Managed and trained 27 team members
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Managed financial, operational and human resources to optimize business performance.
- Directed technological improvements, reducing waste and business bottlenecks.
Co-founder and CTO
Resto
Dunkirk
02.2020 - 12.2022
- Worked effectively in fast-paced environments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Chief Technology Officer
SRS Inc
Dunkirk
01.2020 - 12.2022
- Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage.
- Managed company-level architecture, platform and data configuration processes and implementation protocols.
- Briefed executives on technology risks and suggested ways to alleviate concerns.
- Collaborated with third-party vendors to implement API integrations.
- Directed SaaS engineering team's complex project development and functionality objectives.
- Designed, implemented, configured and integrated customer requested ERP systems.
- Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.
- Handled client inquiries with exceptional professionalism and enthusiasm.
Infrastructure Engineer
BCAMART
CASABLANCA
03.2016 - 05.2020
- Web hosting and computer engineering solutions
- Developed proposals for clients outlining project scope and timeline.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
- Collected project information and disseminated to appropriate stakeholders.
- Oversaw 7-strong team of engineering personnel.
- Coordinated engineering team for projects in commercial and industrial development.
- Verified location of deployed hardware in correct organizational unit.
Head of Digital Marketing
Bayt Achark Al Assil
CASABLANCA
01.2014 - 09.2019
- Created solution-based execution plans to achieve business goals based on Google Analytics and internal reporting data.
- Directed traffic growth strategies, SEO, content distribution, email marketing and trackbacks.
- Supported new client acquisition with superior strategy and world-class presentations.
- Monitored and analyzed market and competitor metrics to inform digital marketing strategies.
- Optimized website exposure by analyzing search engine patterns to direct online placement of keywords or other content.
- Built the first carpets and furniture online store in Morocco
Freelance Web Developer
Freelance
Tanger
03.2013 - 07.2017
- Oversaw technical issues and troubleshooting requests to resolve user problems.
- Pulled from PHP, SQL, JavaScript, and other back-end library knowledge to bolster programming resources.
- Provided security maintenance and patching on website interface to maintain viability after launch.
- Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Applied emerging technologies to update and maintain site applicability.
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Discussed site and app requirements with clients to produce actionable development plans.
- Validated third-party code to comply with internal standards and technical requirements.
- Oversaw back-end development using PHP to maintain website integrity.
- Developed technical solutions required to accommodate specific user-facing assets
Education
Computer Engineering - Computer Engineering
Faculty of Science And Technology Tangier
Tangier, Morocco 09.2012 - 07.2017
Skills
Operations support
Public speaking
Client relations strength
Administrative tasks
Team collaboration
Relationship building
Fundraising
Team collaboration and leadership
Data-driven decision making
Individualized education programs
Growth planning
Procedure implementation
Operations oversight
Strategic objective execution
Marketing and advertising
Organizational turnaround
Business start up
Agile Methodology
Systems Development Lifecycle Management
Stack Development
DevOps
Database programming
Programming Languages
Linux
Software Documentation
Continuous improvement techniques
Resource Allocation
Web-based software engineering
Code reviews
Programming
Accomplishments
- On the list of the top 50 mentors in Morocco by Startup Hub (Government)
- Nomination for the MENA region top 600 by Forbes
Certification
Corporate social responsibility
Programming languages
I'm language fluent, and I can work with almost any programming language and adapt to it in less than a week
Timeline
ChatGPT Prompt Engineering for Developers
03-2023
Project Manager
Copilote
08.2022 - 11.2023
Mentor Volunteer
Startup Hub Maroc
05.2022 - Current
Founder and CEO
Big M Solutions, Mentor
01.2021 - 11.2023
Co-founder and CTO
Resto
02.2020 - 12.2022
Chief Technology Officer
SRS Inc
01.2020 - 12.2022
Infrastructure Engineer
BCAMART
03.2016 - 05.2020
Project Management
06-2015
Corporate social responsibility
03-2015
Head of Digital Marketing
Bayt Achark Al Assil
01.2014 - 09.2019
Freelance Web Developer
Freelance
03.2013 - 07.2017
Computer Engineering - Computer Engineering
Faculty of Science And Technology Tangier
09.2012 - 07.2017