Mossaab Rafih
CTO/CIO - Manager
CASABLANCA
Summary
11+ years of experience leading startups and growing them from inception to success. Co-founded Copilote, helping over 300 people land their first job and 50+ professionals generate extra revenue. Mentored students to launch their startup ideas, co-developed an engineer-entrepreneur path, and helped startups raise over $1.5 million in their first 3 months. Founded Allo Expert and Big M Solutions, growing revenue 10X in 3 years. Owned bcamart.com for 4 years and co-founded Bayt achark alassil, turning it into a top 3 company in Morocco in less than 3 years.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Mentor Volunteer
Startup Hub Maroc
CASABLANCA
05.2022 - Current
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Helped over 30 startups to scale and raise funds
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Oversaw career and job fairs to connect students with area schools and employers.
Project Manager
Copilote
CASABLANCA
08.2022 - 11.2023
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Managed projects from procurement to commission.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Reported regularly to managers on project budget, progress and technical problems.
- Met project deadlines without sacrificing build quality or workplace safety.
Founder and CEO
Big M Solutions, Mentor
01.2021 - 11.2023
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created and monitored promotional approaches to increase sales and profit levels.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created organization's mission and vision statements for use by employees.
- Formed senior leadership team through rigorous interviews and extensive candidate research.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Directed market expansions to propel business forward, meet changing customer needs.
- Managed and trained 27 team members
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Managed financial, operational and human resources to optimize business performance.
- Directed technological improvements, reducing waste and business bottlenecks.
Co-founder and CTO
Resto
Dunkirk
02.2020 - 12.2022
- Worked effectively in fast-paced environments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Chief Technology Officer
SRS Inc
Dunkirk
01.2020 - 12.2022
- Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage.
- Managed company-level architecture, platform and data configuration processes and implementation protocols.
- Briefed executives on technology risks and suggested ways to alleviate concerns.
- Collaborated with third-party vendors to implement API integrations.
- Directed SaaS engineering team's complex project development and functionality objectives.
- Designed, implemented, configured and integrated customer requested ERP systems.
- Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.
- Handled client inquiries with exceptional professionalism and enthusiasm.
Infrastructure Engineer
BCAMART
CASABLANCA
03.2016 - 05.2020
- Web hosting and computer engineering solutions
- Developed proposals for clients outlining project scope and timeline.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
- Collected project information and disseminated to appropriate stakeholders.
- Oversaw 7-strong team of engineering personnel.
- Coordinated engineering team for projects in commercial and industrial development.
- Verified location of deployed hardware in correct organizational unit.
Head of Digital Marketing
Bayt Achark Al Assil
CASABLANCA
01.2014 - 09.2019
- Created solution-based execution plans to achieve business goals based on Google Analytics and internal reporting data.
- Directed traffic growth strategies, SEO, content distribution, email marketing and trackbacks.
- Supported new client acquisition with superior strategy and world-class presentations.
- Monitored and analyzed market and competitor metrics to inform digital marketing strategies.
- Optimized website exposure by analyzing search engine patterns to direct online placement of keywords or other content.
- Built the first carpets and furniture online store in Morocco
Freelance Web Developer
Freelance
Tanger
03.2013 - 07.2017
- Oversaw technical issues and troubleshooting requests to resolve user problems.
- Pulled from PHP, SQL, JavaScript, and other back-end library knowledge to bolster programming resources.
- Provided security maintenance and patching on website interface to maintain viability after launch.
- Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Applied emerging technologies to update and maintain site applicability.
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Discussed site and app requirements with clients to produce actionable development plans.
- Validated third-party code to comply with internal standards and technical requirements.
- Oversaw back-end development using PHP to maintain website integrity.
- Developed technical solutions required to accommodate specific user-facing assets
Education
Computer Engineering - Computer Engineering
Faculty of Science And Technology Tangier
Tangier, Morocco 09.2012 - 07.2017
Skills
Operations support
Accomplishments
- On the list of the top 50 mentors in Morocco by Startup Hub (Government)
- Nomination for the MENA region top 600 by Forbes
Certification
Corporate social responsibility
Programming languages
I'm language fluent, and I can work with almost any programming language and adapt to it in less than a week
Timeline
ChatGPT Prompt Engineering for Developers
03-2023
Project Manager
Copilote
08.2022 - 11.2023
Mentor Volunteer
Startup Hub Maroc
05.2022 - Current
Founder and CEO
Big M Solutions, Mentor
01.2021 - 11.2023
Co-founder and CTO
Resto
02.2020 - 12.2022
Chief Technology Officer
SRS Inc
01.2020 - 12.2022
Infrastructure Engineer
BCAMART
03.2016 - 05.2020
Project Management
06-2015
Corporate social responsibility
03-2015
Head of Digital Marketing
Bayt Achark Al Assil
01.2014 - 09.2019
Freelance Web Developer
Freelance
03.2013 - 07.2017
Computer Engineering - Computer Engineering
Faculty of Science And Technology Tangier
09.2012 - 07.2017
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