- Storytelling through media and digital content
- Travel & cultural experiences (cross-country and 27 states visited)
- Film, media, and lifestyle marketing
- Exploring emerging trends in social media & digital marketing
- Community engagement & creative design
Rachael Lafrance
Peabody,MA
Summary
Dynamic Digital & Social Marketing student with a foundation in marketing strategy, digital communication, and content creation. Adaptable and results-driven, with proven strengths in client engagement, collaboration, and time management to support fast-paced media and lifestyle projects.
Overview
2021
2021
years of professional experience
Work History
Recovery Support Specialist
Recovery Centers of America
2023 - 2023
- Led morning and evening group sessions, facilitating discussions and maintaining a supportive, structured environment.
- De-escalated conflicts and resolved issues calmly, demonstrating strong communication and problem-solving in high-stress situations.
- Facilitated patient participation in daily recovery programs, strengthening interpersonal skills.
- Partnered with a multidisciplinary team to enhance client-centered support.
- Documented client progress with precision and confidentiality to support coordinated care.
Cashier
Market Basket
01.2010 - 01.2021
- Delivered positive customer experiences by addressing questions and resolving concerns with professionalism.
- Supported promotional initiatives by communicating discounts and savings to customers at checkout.
- Collaborated with team members to ensure smooth operations in a high-volume retail environment.
- Maintained accuracy and attention to detail while processing transactions.
Warehouse Associate
Amazon
2017 - 2018
- Adapted quickly to shifting priorities in a high-volume, fast-paced environment.
- Collaborated with coworkers to consistently meet performance goals.
Basic Combat Training
U.S. Army
11.2016 - 04.2017
- Built resilience and discipline through intensive training, adapting quickly to new challenges in high-pressure environments.
- Strengthened teamwork and leadership skills by working in structured group settings.
- Developed the ability to stay focused and perform under demanding conditions.
Education
Associate of Science - Digital & Social Marketing
North Shore Community College
Danvers, MA01.2027
Skills
- Social media strategy
- Digital marketing analytics
- Marketing principles
- Advertising & promotion planning
- Time management & adaptability
- Professional communication & presentation
- Team collaboration & leadership
- Customer/Client engagement
- Graphic design fundamentals
Interests
Honors and Awards
- Stephen Phillips Scholar – Chosen for academic achievement, leadership potential, and character
- National Technical Honor Society, President – Elected leader, representing and coordinating chapter activities
Timeline
Basic Combat Training
U.S. Army
11.2016 - 04.2017
Cashier
Market Basket
01.2010 - 01.2021
Recovery Support Specialist
Recovery Centers of America
2023 - 2023
Warehouse Associate
Amazon
2017 - 2018
Associate of Science - Digital & Social Marketing
North Shore Community College
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